Orders are shipped Mondays and Wednesdays every week. Please send us an email if you need your order shipped sooner and we will do our best to accommodate.
All non-sale orders may be returned for refund or exchange for any reason within 7 days (including weekends) of receiving your order. We offer complimentary return and exchange shipping so please be sure to get in touch so we can provide a return label.
Please indicate why the item is being returned and if you would like an exchange or store credit by sending an email to us at firstname.lastname@example.org. Items returned without an email will not be accepted.
We are always happy to provide additional photos, measurements and video of the item you are looking to purchase if you are unsure, please feel free to write us at email@example.com.
Please be considerate and feel free to contact us at 213-479-7714 (text is fine too) or on IG at @sugar_candy_mountain or email us at firstname.lastname@example.org if you have questions regarding our policy.
Sugar Candy Mountain is not responsible for any return shipping or handling fees. Please note that original shipping costs will be deducted from your store credit or exchange.
Please note: All sales of discounted items are FINAL SALE (with the exception of our welcome newsletter code). We are happy to provide an exchange on sale items when possible. If you are unhappy with your item, send us an email at email@example.com